Terms & Conditions
The rules that govern your use of this website and our services.
These Terms & Conditions ("Terms") govern your access to and use of the Vailencemedia website and services. By using this site or engaging us for services, you agree to these Terms.
1. Acceptance of terms
By accessing this website or signing a proposal, statement of work, or service agreement with Vailencemedia, you confirm that you have the authority to accept these Terms on behalf of yourself or the business you represent.
2. Our services
Vailencemedia provides digital marketing services including but not limited to search engine optimisation, paid media management, content and social media marketing, brand and web design, and email marketing. The specific scope, deliverables, timeline and fees for any engagement are set out in a separate proposal or statement of work, which forms part of these Terms once signed.
3. Use of the website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, this site by any third party. You may not attempt to gain unauthorised access to any part of the website or its related systems.
4. Intellectual property
All content on this website, including text, graphics, logos and design, is the property of Vailencemedia or its licensors and is protected by applicable intellectual property laws. Deliverables produced under a signed statement of work are licensed or assigned as specified in that agreement.
5. Payment terms
Fees, billing frequency and payment terms are specified in each client's proposal or statement of work. Unless otherwise agreed in writing, invoices are due within 14 days of issue, and continued non-payment may result in suspension of services.
6. Limitation of liability
Vailencemedia will perform services with reasonable skill and care but does not guarantee specific rankings, traffic, revenue or advertising outcomes, as these depend on factors outside our control. To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim in the preceding three months.
7. Termination
Either party may terminate an ongoing engagement in accordance with the notice period specified in the relevant statement of work. Fees for work performed up to the termination date remain payable.
8. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles, and any disputes will be subject to the exclusive jurisdiction of the courts located in San Francisco County, California.
9. Changes to these terms
We may update these Terms from time to time. Continued use of the website or our services after changes are posted constitutes acceptance of the revised Terms.
10. Contact us
Questions about these Terms can be sent to partnership@vailencemedia.con or 248 Harbor View Lane, Suite 400, San Francisco, CA 94107.